Speed of Delivery

Orders are processed within one working day - delivery may take up to 28 days depending upon destination.

International Standard Delivery (Non Tracked)

This option does not offer tracking.

International Tracked & Signed

 This option (where available) is a combination service offering full end-to-end tracking, signature on delivery and an online delivery confirmation.

International Tracked  

This option (where available) offers tracking at five points after despatch as well as an online confirmation of delivery.

Tracking coverage

Tracking availability depends on destination.

Signature on delivery

A signature is taken on delivery for items sent using International Tracked & Signed and International Signed.

We rely on postal services around the world, which means that unfortunately we can’t offer a guaranteed delivery time, and we can’t compensate for delays or missing Track & Trace information.

International Tracked & Signed or International Signed items cannot be sent to PO Boxes and delivery points where there is no-one to sign for the item.